MEMBER & DONOR MANAGEMENT


Do you have to send out thank you emails to donors? Do you have to update your members about a new additional capability? Do you need to send reminders about upcoming deadlines? Don’t worry. Process Donation has got you covered! We give your organization the ability to reach out to members and donors with information such as new initiatives, fundraising successes and appreciation.

Donor Management

All communication with the donors will include a “Donate’ button, which will direct them to the fundraising page. This enables donors to easily contribute without having to navigate a lot.

Recurring Donations

Apart from the ability to make one time donations, donors will also have the option to set up automatic recurring donations. This is especially helpful for causes and campaigns that require a steady stream of funds.

Payment Received Messages

Your donors need confirmation that their payment was successful - or unsuccessful for any reason. Our solution provides the option to choose a standard message to notify them that their donation was received - or if there were any issues like credit card rejections or timeouts. Additionally, your account can be set up to automatically send out donor receipts - from an email tied to your organization - to the donor's email address.

Secure Payment

Our secure, fully compliant payment processing portal is designed to accept all forms of electronic payments in a seamless environment. We are partnered with a PCI compliant merchant service provider authorized to process secure payments. If you have specific requirements in terms of who you would like to process your donations, ProcessDonation is a flexible platform that can be integrated with any payment processor in the market. ProcessDonation also handles important and sensitive donor information. We do not store any sensitive cardholder information such as credit card numbers.

Member Management

Email is the primary mode of communication with the members of an organization. Our online member management software allows organizations to send out group and individual emails. Members will have the option to subscribe to (or opt out from) these campaign emails. You can select your online campaigns to be sent manually or on a recurring schedule. Our solution also provides the ability to customize the information through an interface that contains advanced text and image editing tools.

Fraud Protection

Our team has extensive experience designing software that maximizes the safety of sensitive data. All forms of communication are secured with the best encryption technology available. We are partners with industry leading merchant processors who use extended-validation SSL certificates hosted in limited-access data centers. This level of protection prevents exposure of sensitive customer information.

Information Security

In addition to the security of sensitive information, ProcessDonation does not share or sell member information with any third party companies. We operate under strict privacy standards which protect both your organization and your members. Learn more in our Privacy Policy here.