FAQS


  • What is Process Donation?

    Process Donation is a fundraising platform for nonprofits. It significantly enhances the fundraising capabilities of the nonprofits by providing them the tools that are intuitive yet very effective.

  • What can we do with the Process Donation?
  • Does Process Donation use social media for promoting campaigns?
  • How does Process Donation work with our website?
  • Do we need a programmer to integrate with Process Donation?
  • Can we use Process Donation if we are not a registered nonprofit?
  • How easy is it to get started?

    Signing up with Process Donation is very easy and may take about 10 minutes. You can sign up instantly on our website, once you enter the nonprofit's name, address, federal tax ID and bank account information to deposit funds.

  • How soon do we receive our funds?
  • What happens once we have signed up?
  • How soon will we receive our custom pages after signing up?
  • What are custom pages?
  • Are the custom pages mobile responsive?
  • How do we connect custom pages to our website?
  • What are the different subscription levels?
  • Can we run multiple campaigns at the same time?
  • How can we promote our fundraising campaigns?

    You can use email campaigning, social media campaigning and the Peer to Peer fundraising pages to effectively promote your campaign. The donors are also engaged to promote the campaign after completing their donation to spread the campaign using social media.

  • Can we run crowdfunding campaigns?
  • Do you support peer to peer fundraising?
  • Can we organize events using Process Donation?
  • Can we sell tickets to events?
  • How long does it take to create an event?

    Creating an event is as simple as enterting the event details and creating tickets. You will also have the ability to create promo codes. The custom events page is instantly generated that can then be linked to your website.

  • Can the guests register for the event and pay offline?
  • Is there a way to check in guests at the venue?
  • Can we offer special discounts on tickets?
  • Can we decide what information to collect while selling tickets?
  • What if we want to ask about t-shirt size or meal preference for an event?
  • Can we ask for donations while purchasing tickets?
  • Does Process Donation support memberships?
  • How long does it take to create a membership form?
  • Can we customize the questions on the membership form?
  • Can the membership dues be automatically renewed?
  • Can we offer special discounts on membership dues?
  • Do you track all the donations from a donor?
  • Can we merge different donor records?
  • Can we enter checks or in-kind donations manually?
  • What if we want to change the contact information of a donor?
  • Does Process Donation support refunds?
  • Does Process Donation automatically send receipts to donors?
  • Can we customize the receipts?
  • Can we have more than one user managing our account?
  • How can we get the donor emails into our Constant Contact account?
  • Do you support QuickBooks?
  • What is Double the Donation?
  • Is there a separate fee for using Double the Donation?
  • Who do we contact if we need support?